I’m not sure Physical Therapy is right for me?
If you’re asking yourself this question, then let us be the ones to answer it for you.
If you’re in pain, don’t move well, have a reduced quality of life, tired of being on or being offered drugs, and/or have not gotten improvements from other medical care, an initial assessment from a PEAK Physical Therapist may be the most informative and helpful first step that you can take. It’s where the “prime cause” is determined, your fears are put to rest and hope & help are delivered.
If physical therapy isn’t the best option for you as determined at the initial assessment, we will educate you, discuss with you your best options, and make appropriate recommendations to help you find the best healthcare for you. A little bit of knowledge applied correctly can have a profound effect.
What conditions do you treat?
PEAK Physical Therapists are experts in the diagnosis, treatment and management of pain, injuries, dysfunction, post surgical repairs and more.
Do I need to schedule an appointment to be receive physical therapy?
Yes. We are a very busy practice and scheduling an appointment is essential. Contact us ahead of time to minimize your wait and get your quality of life back.
How early should I show up prior to my Initial Assessment?
You will need to arrive 15-20 minutes prior to your Initial Assessment to complete the Patient Registration Form. Please honor this because any delay will unfortunately reduce your assessment and treatment time.
To save you time, the Patient Registration Form will be made available for you via email. Simply print out, complete the form at your leisure and bring it with you to your Initial Assessment. If you have chosen this option, we still need you to arrive 10 minutes prior to finalize paperwork prior to starting the initial assessment.
What should I bring on my Initial Assessment?
- If you are referred from a Doctor or Specialist, please bring the referral letter.
- Any X-rays, CT-Scans or MRI-Scans and their reports relevant to your injury.
- A list of your current medications.
- Health Insurance cards and a Form of I.D.
- Your calendar so you can schedule appointments.
What should I wear to my physical therapy session?
The Physical Therapy assessment and treatment generally requires access to the area of concern so please wear loose, comfortable clothing that does not restrict your movement. If you wish to bring a change of clothes, a T-shirt (or a singlet for neck and shoulder problems) and shorts are advisable. If your injury involves running, please bring your running shoes.
How many sessions will I need?
The number sessions of physical therapy depends upon the injury, chronicity of the issue, execution of home treatment, as well as the individual. Each treatment plan is specifically tailored and an estimate of how many sessions you may need will be determined following the Initial Assessment. Your progress will be regularly checked throughout the course of your treatment to ensure progress is being made at all times.
When should I arrive for my regularly scheduled appointments? What if I am running late?
It would be helpful for you to arrive 5-10 minutes prior to your appointment time. Sometimes we are running ahead of schedule (yes, it can happen in medicine) and we can start a bit early. Also, we try to be on time to honor your time and commitment
If you happen to be running late, please give us a courtesy call and let us know. If you are going to be later than 15 minutes, we may or may not be able to see you (case by case basis). Remember, missed and being chronically late to appointments will unfortunately reduce your treatment time and may negatively impact your recovery process.
What happens if I need to reschedule my appointment?
Missed appointments are an inconvenience to the clinic and our other patients (we have a long list of people waiting to get an appointment at all times), and generally means that you will require more treatment to recover and result in a charge.
People who repeatedly miss or reschedule appointments will regretfully be discontinued from physical therapy care.
What payment methods do you accept?
PEAK Physical Therapy & Sports Rehabilitation accepts Cash, Check, Credit Cards (Visa/Mastercard/Discover) for co-pays, co-insurances, bills and any services not covered by insurance.
As a courtesy, insurance claims are billed directly to the insurer and secondary provided all of the necessary documentation is completed. The gap fee for each treatment session can be paid by any of the previously outlined methods.
Do you treat Motor Vehicle Accident (MVA) injuries and process their claims?
Yes. If you have been involved in a Motor Vehicle Accident and to progress your claim correctly and promptly, you will need a Doctor’s referral and provide us with your claim number from your insurance company before attending your initial assessment.
I’m in pain, need to see a PEAK Physical Therapist, and begin the healing process. How do I contact you to book an Initial Assessment appointment?
- Call us at 757-564-7381 to speak to our friendly receptionist to schedule. Or,
- Simply fill out the contact form on our contact page and one of our friendly receptionists will contact you to schedule within one business day. Or,
- Send us an email at firstname.lastname@example.org and one of our friendly receptionists will contact you to schedule within one business day.